Professional Email Setup
Set up a professional business email address using the customer’s own domain.
What it is
Set up a professional business email address using the customer’s own domain.
Fixed price, so you know the cost before we carry out the work.
What you get
Everything in this package, in plain English.
What is included5 items
- Setup of one professional mailbox
- Domain/email connection
- Basic configuration
- Setup on one device
- Send/receive testing
What is not included6 items
- Mailbox subscription
Why it is not included. Email providers charge their own fees directly. These are separate from our price.
- Email provider fees
Why it is not included. Email providers charge their own fees directly. These are separate from our price.
- Multiple mailboxes
Why it is not included. Extra mailboxes and bigger mailboxes are priced separately, because each one is its own setup.
- Email migration
Why it is not included. Moving mailboxes is a separate service, priced by the size of the mailbox.
- Complex IT support
Why it is not included. This is bigger or more custom work than our fixed-price services cover. Tell us what you need and we'll let you know what's possible.
- Ongoing device support
Why it is not included. Ongoing work isn't part of a one-off price. Where we offer ongoing care, it's through our monthly plans.
Illustrations of the kind of work included. Your own result is tailored to your business.
What we need from you
We will confirm exactly what is needed when you get started.
- 1Your domain and access to it
- 2The mailbox name you want, such as info@yourdomain
- 3The device you want it set up on
How it works
Three simple steps.
- 1
Get started
Use the button on this page, or contact us, and tell us a little about your business.
- 2
Send us what we need
Share the information listed here. We will confirm exactly what is needed.
- 3
We get to work
Typical turnaround: 1–2 working days once the domain and required account access are available.
Good to know
The professional email mailbox subscription is charged separately.
Where a service needs a third-party domain, email or phone provider, applicable third-party subscription or registration costs are separate unless explicitly included in the stated Crello price.
Where practical, you keep ownership and control of your domain, your email account and your phone number/service account. Crello can help with setup and administration, but you do not give up ownership of your business assets.
Questions about this service
What do I need to provide?
How long does it take?
What is not included?
Is there anything else I should know?
How much does this cost?
How do I request it?
Can you set up professional email?
Can you move my existing email?
More domain, email and phone
Professional Email Account
A professional business email mailbox using the customer’s own domain.
View details→Additional Professional Email Account
Add another professional business mailbox to the same domain.
View details→Email Migration — One Mailbox Up To 5GB
Migration of one mailbox, up to 5GB.
View details→Need Professional Email Setup?
Tell us what you need and we will take it from there.