Essentials
Basic ongoing website care for businesses that want their Crello website kept online and looked after.
What it is
Basic ongoing website care for businesses that want their Crello website kept online and looked after.
Best for customers who mainly want hosting and basic website care.
What you get
Everything in this package, in plain English.
What is included7 items
- Hosting under the supported Crello arrangement
- Basic website availability check
- Domain connection support
- One small website edit per month, up to 15 minutes
- Basic email support during business hours
- Quarterly contact form check
- Basic website support
What small edits can include
- Text changes
- Image changes
- Phone number
- Email address
- Opening hours
- Links
- Small business information updates
What is not included13 items
- New pages
Why it is not included. This price covers the pages described. More pages can be added separately, priced one at a time so you only pay for what you need.
- Landing pages
Why it is not included. Landing pages are built as their own piece of work, so they aren't part of this price.
- Redesigns
Why it is not included. A redesign is a new website rather than an extra, so it isn't part of this price. You can see our website plans and their fixed prices.
- Major content changes
Why it is not included. This is bigger or more custom work than our fixed-price services cover. Tell us what you need and we'll let you know what's possible.
- Major copy rewrites
Why it is not included. Rewriting the words on a page is a separate job from the work described here.
- New functionality
Why it is not included. A one-off price covers the work described, not ongoing changes. Small edits can be bought one at a time, or covered every month by a care plan.
- Custom development
Why it is not included. This is bigger or more custom work than our fixed-price services cover. Tell us what you need and we'll let you know what's possible.
- SEO campaigns
Why it is not included. A one-off item doesn't include continuing SEO work. Our monthly SEO plans cover ongoing improvements, and individual jobs can be bought as add-ons.
- Large image uploads
Why it is not included. Your plan includes an allowance of images. If you have more, extra allowances are available at fixed prices.
- Complex forms
Why it is not included. A basic enquiry form comes with your website. A more detailed quote form with extra questions is available separately.
- Booking systems
Why it is not included. A link to your own booking service can be added. Building a complex custom booking system, or paying for the booking platform itself, is separate.
- Ecommerce
Why it is not included. This is bigger or more custom work than our fixed-price services cover. Tell us what you need and we'll let you know what's possible.
- Third-party costs
Why it is not included. Third-party providers charge their own fees directly, for example for booking tools, email, domains or payments. These are separate from our price.
Illustrations of the kind of work included. Your own result is tailored to your business.
What we need from you
Website maintenance plans are available for websites built by Crello.
- 1A website built by Crello
- 2Your update requests, sent by email
How it works
Three simple steps.
- 1
Get started
Use the button on this page, or contact us, and tell us a little about your business.
- 2
Send us what we need
Share the information listed here. We will confirm exactly what is needed.
- 3
We get to work
Small requested updates are normally completed within 2–5 working days.
Good to know
The monthly edit allowance resets each month and does not roll over.
If you have used your monthly allowance, additional work can be purchased separately using Crello's fixed-price add-ons.
We keep reporting simple. We'll contact you when something needs your attention or when there's something useful to tell you.
Monthly plans have no contract, so you can pause or cancel anytime.
Questions about this plan
What do I need to provide?
How long does it take?
What is not included?
Can I cancel my website maintenance?
Can I carry unused edit time into the next month?
Can I use maintenance for a new page?
Can you maintain a website you didn't build?
Compare other plans
Ready for Essentials?
Tell us about your business and we will take it from there.