Domain Connection
Connect an existing domain to a Crello website.
What it is
Connect an existing domain to a Crello website.
Fixed price, so you know the cost before we carry out the work.
What you get
Everything in this package, in plain English.
What is included5 items
- Connection of one existing domain
- Basic DNS changes
- Website connection
- Basic loading/connection check
- Basic troubleshooting
What is not included8 items
- Domain purchase
Why it is not included. Domain names are bought and renewed through a domain provider, in your name, and their fees are paid to them. We can guide you through registering one and connect it to your website.
- Domain renewal
Why it is not included. Domain names are bought and renewed through a domain provider, in your name, and their fees are paid to them. We can guide you through registering one and connect it to your website.
- Domain transfer
Why it is not included. Domain names are bought and renewed through a domain provider, in your name, and their fees are paid to them. We can guide you through registering one and connect it to your website.
- Hosting
Why it is not included. Hosting for websites we build is covered when you're on a website care plan. Otherwise it's a separate cost.
- Email setup
Why it is not included. Setting up an email account is a separate service.
- Complex DNS work
Why it is not included. Domain names are bought and renewed through a domain provider, in your name, and their fees are paid to them. We can guide you through registering one and connect it to your website.
- Ongoing domain management
Why it is not included. Domain names are bought and renewed through a domain provider, in your name, and their fees are paid to them. We can guide you through registering one and connect it to your website.
- Third-party charges
Why it is not included. Third-party providers charge their own fees directly, for example for booking tools, email, domains or payments. These are separate from our price.
Illustrations of the kind of work included. Your own result is tailored to your business.
What we need from you
We will confirm exactly what is needed when you get started.
- 1Your domain name
- 2Access to where your domain is registered
- 3Which website the domain should connect to
How it works
Three simple steps.
- 1
Get started
Use the button on this page, or contact us, and tell us a little about your business.
- 2
Send us what we need
Share the information listed here. We will confirm exactly what is needed.
- 3
We get to work
Typical turnaround: 1–2 working days once the required domain access has been provided.
Good to know
You should keep ownership of your domain and register it in your own name/account wherever possible.
Where a service needs a third-party domain, email or phone provider, applicable third-party subscription or registration costs are separate unless explicitly included in the stated Crello price.
Where practical, you keep ownership and control of your domain, your email account and your phone number/service account. Crello can help with setup and administration, but you do not give up ownership of your business assets.
Questions about this service
What do I need to provide?
How long does it take?
What is not included?
Is there anything else I should know?
How much does this cost?
How do I request it?
Can you set up professional email?
Can you move my existing email?
More domain, email and phone
Domain Registration Assistance
Help getting a suitable domain registered for the business.
View details→Professional Email Setup
Set up a professional business email address using the customer’s own domain.
View details→Professional Email Account
A professional business email mailbox using the customer’s own domain.
View details→Need Domain Connection?
Tell us what you need and we will take it from there.